According to a staff letter seen by Reuters on Tuesday, Twitter Inc. is merging teams that are responsible for eliminating spam bots and toxic content in response to claims made by a former executive that the firm did not effectively handle either task.
In a new group called “Health Products and Services (HPS),” the social media company will combine its health experience team, which focuses on minimising false information and harmful content, with the Twitter service team, which is in charge of reviewing profiles that users report and removing spam accounts.
Because the business is facing numerous obstacles, the development of the HPS team is more important. Peiter “Mudge” Zatko, a well-known hacker and former security chief, claims the business misled federal regulators about its safeguards against spam accounts and hackers.
Elon Musk, the owner of Tesla Inc., is suing Twitter in an attempt to back out of a $44 billion purchase agreement for the firm, claiming that Twitter has withheld information on how it determines spam accounts. High-ranking executives who controlled consumer products and revenue, such Kayvon Beykpour and Bruce Falck, left the firm recently during the turbulence with Musk, which is another factor in the decision.
According to two employees who spoke on the condition of anonymity, teams responsible for decreasing hazardous or toxic content have recently been severely impacted by staff departures.
Apparently, the reorganisation did not appear to have a substantial influence on the work of at least one present employee.The origins of the company’s issues with spam accounts have historically gone deeper than one team can handle on its own, according to a former employee who worked on security at Twitter. As a result, the former employee was not optimistic that the reorganisation would result in improvements. He opted not to give his name for fear of jeopardising potential job chances.
